Fees & Important Information
For your convenience, you can view The Springs Service List & Fees online, or print from home.
Services & Fees (prices effective 2/1/11)
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IMPORTANT INFORMATION
New clients/patients should plan to arrive 20 minutes early to complete forms.We require 24-hour notice for cancellations or rescheduling. Less than 24-hour notice, or failure to call to cancel may result in a charged cancellation fee equal to the full service fee.
Prices are subject to change without notice.
SPA SERVICE TREATMENT TIMES ARE APPROXIMATE
Your consideration for clients & patients scheduled after you is appreciated. Time may be deducted from your treatment if you arrive late, and is at the discretion of the provider. You will be charged the full service fee, even if your treatment time is shortened due to late arrival.
PAYMENT METHODS
We accept cash, checks, traveler’s checks, money orders, Visa, Mastercard, Discover, and American Express credit cards. We also accept Flexible Spending Account cards with a Visa or Mastercard logo. You are responsible for obtaining a prescription of medical necessity from your primary care physician if required by your plan.
Returned checks will result in a $15 returned check fee. This fee is in addition to any charges your bank may apply.
Payment is expected at the time of visit. If full payment is not received at the time of the appointment, or if you require our office to bill your insurance, coupons, discounts, or promotions will NOT be applied.
For questions about fees or insurance coverage, please visit our website, or contact The Springs Operations Manager at (315) 462-1352. Prices are subject to change without notice.
DISCOUNT & COUPON POLICIES
We offer a 15% discount for seniors (age 65+).
CSH&C Staff receive a 10% discount w/ ID.
Package discounts are available. Receive 10% off 3 or more services per person.
Patients receiving treatment at Finger Lakes Community Cancer Center may receive $10 off 30-min, or $20 off 60-min massages with doctor referral or prescription.
Discounts & coupons may not be combined with other offers or promotions unless otherwise specified.
Discounts & Coupons are NOT applicable to insurance copays or coinsurance.
Discounts & Coupons may only be used if service fees are PAID IN FULL at the time of service.
INSURANCE
You are responsible for contacting your insurance company to verify coverage & co-pay amounts. You are responsible for obtaining prior authorization if required by your policy.
Patients who wish to use insurance benefits for the acupuncture portion of a Naturopathic & Chinese Medicine appointment will be responsible for their co-pay or co-insurance in addition to the non-covered portion of the service. Not all practitioners accept insurance. Please specify your needs when scheduling.
Acupuncture treatments for smoking cessation, weight loss, skin care, stress relief, and some other diagnoses are non-covered services by insurance companies. Full payment is expected at the time of service. Package rates are available. See our website or PACKAGES Brochure for more information.
*Notice to chiropractic patients with MEDICARE: Medicare does NOT pay for a CHIROPRACTIC EXAMINATION. Coverage is only provided for a spinal adjustment. Before a chiropractic adjustment can be rendered, a chiropractic examination MUST be performed at the initial visit. Treatment fees for patients with Medicare include non-covered services. A special consent form is provided before your initial appointment explaining any non-covered treatments.